The European Data Centre Association wants to first thank all of its members’ operations staff – you deserve credit for building a resilient service that has coped with the recent events without major interruption. We also want to call on European and national governments to consider the issues around maintaining a robust internet and how they can provide support.
During times of change and crisis stark differences become visible and warrant consideration. Take the role of communications and information technology during the current uncertainty caused by COVID-19. The role of cloud and internet based communications is used and needed everywhere – the use of video conferencing, ecommerce, logistics, remote working, and digital entertainment have changed radically over the past months and yet the majority of online applications and services continue to work. The Economist recently reported the role of remote doctor’s consultations as critical for China’s handling of the COVID-19 such that they were able to help get critical patients to hospital while using AI based models to track the progression of the disease.